Guaranty terms & After service clauses & Maintenance note

Wise Hi Tech guarantees the technical requirements & after-sales service which commit to our clients shall be accomplished with no doubts.The detailed contexts/clauses listed as below,

Since the time that machine transported to the client’s assigned location, all the troubles occurs by manufacturer’s obligation, including machine’s spindle, Tool magazine, Auto tool changer system, X/Y/Z ballscrews, the manufacturer(Wise Hi Tech) must take the responsibility of replacement or repairing without arguments for 12 months.

Offer Guaranty terms & After service clauses & Maintenance note of 5 axis CNC milling/drilling/tapping machining tools centers/CNC lathes machines

Guaranty terms & After service clauses & Maintenance note

Wise Hi Tech promises to provide 12 months warranty period since the machine being unloaded at client’s site, any problem not caused by abnormal operation of client’s staffs, to repair and service without charge.

Wise Hi Tech promises to provide 12 months warranty period since the machine being unloaded at client’s site, even if the machine trouble occurred not due to its quality or others problem which cannot be attributable to the manufacturer Wise Hi Tech, we will provide the necessary assistance to help for repairing and consulting without further charges of manpower fees.

Supply Maintenance note/After service clauses & Guaranty terms of 5 axis CNC milling/drilling/tapping machining tools centers/CNC lathes machines

Guaranty terms & After service clauses & Maintenance note

For trouble shooting, Wise Hi Tech can promise the soonest reaction within two hours after the receipt of customer telephone.

If you need some maintenance the place nearby our dealer’s service center within 2 hours by car, generally we shall depute our service engineer no more than eight hours to arrive at the scene, the special circumstances of not more than 24 hours. Other areas we shall provide the telephone or on-line support ahead of any service person arrival.

Lifetime supply of guaranteed service of spare parts.

Support After service clauses/Maintenance note & Guaranty terms of 5 axis CNC milling/drilling/tapping machining tools centers/CNC lathes machines