Hereby as enclosed most frequency answers questions for your reference.
If you can’t find the answer as you want, please don’t be hesitated to contact us as you wish.
Our professional team will reply you when we get your inquiry.
Frequently Asked Questions list normally by Wise Hi Tech Industrial CNC machining tools center team group
Trade Term
Q: What is your trade term of sample order & trial order from your goods?
A: It upon to the cargo packing size & package way... Global Wise Hi Tech Industrial CNC machining tools center team group may take E.X.Works(E.X.Factory)/F.O.B/C.I.F/C&F term.
Q: What is your trade term of most industrial series products by regular cooperation?
A: It dependents on the cargo fields & package method. Global Wise Hi Tech Industrial CNC machining tools center team group may take F.O.B/C.I.F/C&F term.
Q: What is your trade term of high technology CNC machines tools center/CNC machining tools center?
A: Due to all CNC machines tools center/CNC machining tools center or other industrial machine have to package in container. Wise Hi Tech Industrial CNC machining tools center team group often take C.I.F/C&F term.
Trade term & transportation of CNC machining tools center by Wise Hi Tech Industrial CNC machining tools center team group
Payment Way
Q: What’s your payment method of sample order & trial order from your goods?
A: As usual, if no extra negotiation in advance, 100$ full net value by telegraphic transfer (T/T) payment. This is the rule of Global Wise Hi Tech Industrial CNC machining tools center team group.
Q: What’s your payment method of most industrial series products by regular cooperation?
A: 30% Telegraphic Transfer Payment in advance as order confirmed, 70% Telegraphic Transfer Payment before shipment. This is the principle of Global Wise Hi Tech Industrial CNC machining tools center team group.
Q: What’s your payment method of high technology CNC machines tools center/CNC machining tools center?
A: 30% Telegraphic Transfer Payment in advance as order confirmed 70% Telegraphic Transfer Payment before shipment if no extra negotiation in advance. This is the policy of Global Wise Hi Tech Industrial CNC machining tools center team group.
Payment way of CNC vertical machining tools center/CNC Lathes machines by Wise Hi Tech Industrial CNC machining tools center team group
Shipment Service/Transportation Way
Q: What’s your transportation way of sample order & trial order from your goods?
A:
- It dependents on your destination of seaport or airport or door to door service.
- It’s upon to your transportation way as your choice in express deliver of.
- UPS express/TNT express/DHL express/FedEx express or other logistic express service.
- Air freight transportation or sea freight transportation service.
- Postal parcel/Mail post/Air transportation of post office service.
Q: What’s your transportation way of most industrial series products by regular cooperation?
A:
- It dependents on your destination of seaport or airport or door to door service.
- It’s upon to your transportation way as your choice in express deliver of.
- UPS express/TNT express/DHL express/FedEx express or other logistic express service.
- Air freight transportation or sea freight transportation service.
Shipment & Transportation 5 axis CNC vertical machining tools center/CNC lathes machines-Wise Hi Tech Industrial CNC machining tools center team group
Q: What’s your transportation way of high technology CNC machines tools center/CNC machining tools center?
We always take sea freight transportation service only. Because of Global Wise Hi Tech Industrial CNC machining tools center team group consider of the packing weight and package size elements.
Lead Time
Q: What’s your Lead time of high technology CNC machines tools center/CNC machining tools center?
In general, for standard specification CNC machines tools center/CNC machining tools center that meets no stock on hand condition
For 3 axes High Speed & 3 axis Standard Speed CNC machining tools center machine series, they will take about 30~40 days after receiving 30% deposit of order confirmation from client/retailer/dealer/distributor/agent.
For 4 axes High Speed & 4 axis Standard Speed CNC machining tools center machine series, they will need around 30~40 days after receiving 30% deposit of order confirmation from client/retailer/dealer/distributor/agent.
For 5 axis CNC machining tools center machines’ lead time depends on functionalities from both parties agreements bounded, normally take 90~120 days.
Q: What’s your Lead time of most industrial series products by regular cooperation?
A：
It is upon to your order quantity/volume, Global Wise Hi Tech Industrial CNC machining tools center team group will inform you before your order confirmation.
Lead time 5 axis CNC vertical machining tools center/CNC lathes machines-Wise Hi Tech Industrial CNC machining tools center team group
Delivery time
Q: What’s your delivery time of sample order & trial order from your goods?
A：
- It dependents on your destination of seaport or airport or door to door service.
- It’s upon to your transportation way as your choice in express deliver of.
- UPS express/TNT express/DHL express/FedEx express or other logistic express service.
- Air freight transportation or sea freight transportation service.
- Postal parcel/Mail post/Air transportation of post office service.
Q: What’s your delivery time of most industrial series products by regular cooperation?
A：
- It dependents on your destination of seaport or airport or door to door service.
- It’s upon to your transportation way as your choice in express deliver of.
- UPS express/TNT express/DHL express/FedEx express or other logistic express service.
- Air freight transportation or sea freight transportation service.
Q: What’s your delivery time of high technology CNC machines tools center/CNC machining tools center?
We always take air freight transportation or sea freight transportation service only. Because of Global Wise Hi Tech Industrial CNC machining tools center team group consider of the packing weight and package size elements.
Delivery time 5 axis CNC vertical machining tools center/CNC lathes machines-Wise Hi Tech Industrial CNC machining tools center team group
Catalogues Downloading
Q: Which place that I could download the CNC machine catalogues of CNC machines tools center/CNC machining tools center?
A: The CNC machine catalogues of CNC machines tools center/CNC machining tools center downloading here
Q: Which place that I could download the industrial series products by regular cooperation??
A：The industrial series product catalogues could download here
Warranty term & Guaranty period
Q: What is the Guaranty Period of CNC machines tools center/CNC machining tools center from Global Wise Hi Tech Industrial CNC machining tools center team group?
A: The Global Wise Hi Tech Industrial CNC machining tools center team group offer one year guaranty period for CNC machines tools center/CNC machining tools center without any natural disaster and force operation.
Please note 1 year guaranty without any natural disaster and force operation is the warranty clause of Global Wise Hi Tech Industrial CNC machining tools center team group.
Warranty & Guaranty 5 axis CNC vertical machining tools center/CNC lathes machines-Wise Hi Tech Industrial CNC machining tools center team group
Maintenance service/After service
Q: How to apply the guaranty service or after service for my CNC machining tools center machine?
A: You could fill the application form via the link of guaranty service request or after service request.
Please note that you have to double check the serial no of CNC machines tools center/CNC machining tools center and put the serial no on guaranty service request or after service request form.
Q: Could you offer us the installment service of CNC machines tools center/CNC machining tools center?
A: This is optional for your request from The Global Wise Hi Tech Industrial CNC machining tools center team group
Maintenance service/After service 5 axis CNC vertical machining tools center/CNC lathes machines-Wise Hi Tech Industrial CNC machining tools center team group
Cooperation Mode
Q: May I become the agent/distributor or dealer/retailer of a) CNC machines tools center/CNC machining tools center b) the industrial series products of global Wise Hi Tech Industrial CNC machining tools center team group?
A: You are welcome! Please kindly fill form completely as below link
Q: We are the raw material / spare parts/ components manufacturer and supplier, how to cooperate with the global Wise Hi Tech Industrial CNC machining tools center team group!?
A: You are welcome! Please kindly fill the complete form as below link for business cooperation.
Q: Could you offer us OEM Service & Cooperation for CNC machines tools center/CNC machining tools center
A: You are welcome! Please kindly fill the complete form as below link for the OEM cooperation.
Q: Could you offer us ODM Service & Cooperation for CNC machines tools center/CNC machining tools center
A: You are welcome! Please kindly fill the complete form as below link for the ODM cooperation.
Q: Could you offer us Customized Service & Cooperation for machines or other industrial/commercial products?
A:You are welcome! Please kindly fill the complete form as below link for the customized cooperation
Q: Could you offer us the Turn Key Project Delivery Solution system Service & Cooperation?
A:You are welcome! Please kindly fill the complete form as below link for the Turn Key Project Delivery Solution system cooperation.
Cooperation Mode-OEM/ODM/Customized/TurnKey Project Delivery Solution system service by Wise Hi Tech Industrial CNC machining tools center team group
Q: What should I do if my company or I personally want to cooperate with global Wise Hi Tech Industrial CNC machining tools center team group!?
A:
The global Wise Hi Tech Industrial CNC machining tools center team group welcomes partnerships with you or your companies who either join our supply chain system or become part of a strong marketing channel system.
The global Wise Hi Tech Industrial CNC machining tools center team group’s CNC machines all main components / spare parts / materials / tools / application engineering, etc., you are most welcome to self-recommendation.
Join a sales partnership - for example, you need mechanical and peripheral equipment, certain parts/machines/equipment from various countries, and we also want to provide our services and consulting.